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Troubleshooting - HA Alarm / Runs Constantly
The cooling capacity of the cooling unit depends on the thermal load on the wine cellar, and the resulting BTU that is required to cool and maintain the cellar at the desired temperature. Our cooling capacities were calculated based on the following assumptions:
CellarPro wine cooling units are designed to turn on when the air temperature in the cellar rises above the Minimum Set Point + Temperature Differential, and turn off when the air temperature falls below the Minimum Set Point. For example, if the Minimum Set Point is 58F and the Temperature Differential is 4F, the cooling unit will turn on above 62F and turn off below 58F.
When bottles are first loaded in the cellar, the cooling unit will run continuously (even up to a week) until the temperature inside the cellar falls below the Set Point.
Hot weather conditions, insufficient insulation, inadequate ventilation, lack of a vapor barrier, mis-sized cooling units, external sources of load and/or dirty condenser coils can all cause the cooling unit to run continuously.
If your CellarPro wine cooling unit runs constantly or is getting an HA Alarm, try the following:
If you continue to have problems, please call 877.726.8496 or contact us via email, and we'll respond by the next business day.
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