Delivery and Inspection Instructions

Standard delivery fees include 2 men (3 men for the Model 3800 and 5200), lift gate-equipped truck, inside delivery to 1st floor or any floor accessible to an elevator (within 100 feet of truck), unpacking, debris removal, installation of the crown and base molding (shipped in a separate box - Euro Series cabinets only) and leveling with a total site time not to exceed half an hour. Additional delivery fees may be required if you are located outside a regular delivery service area, if additional men are required to safely perform delivery services to your location, or if extra site time is required to provide these services. Extraordinary delivery conditions – such as stairs, distance to truck greater than 100 feet, or difficult access – may also require additional delivery fees.

The specialized carrier has been instructed to perform the following tasks upon delivery of your wine cabinet (these tasks should be performed in your presence):

• Unpack the wine cabinet;
• Place the wine cabinet in your home in the desired location;
• Align the doors; and
• Install the crown and base moldings (European Country Series): and
• Dispose of the packaging materials if you desire

If you purchase from a dealer: Shipping costs, freight carrier and class of service are determined by the dealer unless otherwise specified.

Please note that the carrier is NOT required to install the door handles on your cabinet. The handles are shipped in an envelope inside the wine cabinet or screwed to the backside of the doors, and are easily installed with a screwdriver into predrilled holes on each door.

Tipping the wine cabinet forward, backwards or on its side in order to get the cabinet through a doorway should not cause a problem. Try to refrain, however, from pushing or pulling or lifting the cabinet by its doors, because you want to avoid bending the hinges or damaging the frame and the doors where the hinges are attached.

If you must remove the doors in order to get the cabinet through a doorway, do the following:

DOOR REMOVAL

• Close the door(s), but do not lock.
• Stand on a stool or ladder, and remove the top hinge plate by removing the three phillips head screws attached to the wine cabinet. Save these screws!
• Lift the hinge plate off the cabinet (DON’T LET GO OF THE DOOR!).
• Grip the edges of the door and lift straight up face of the cabinet until free of the lower load bearing hinge.
• IMPORTANT! Look for and save any shim washers on the lower hinge brass bushing (used to equalize door heights).

DOOR INSTALLATION

• Check that the brass bushing on the lower hinge plate is still intact. Replace shim washers (if any) onto the brass bushing.
• Hold the door by edges, square to cabinet, and let the magnetic gasket attract to the metal face strips.
• Gently slide the door down the face of the cabinet until the bottom pin on the door engages the bushing. Make certain that the bottom hinge pin seats completely into brass bushing, and that the top horizontal run of the gasket has not snagged on the cabinet roof.
• Re-mount the top hinge plate using the existing screw holes and screws.
  

Thorough and complete inspection and documentation are critical parts of the delivery process. In the event of damage to the wine cabinet, it is critical that you follow the instructions on this page closely.

1. REMOVE AND RETAIN THE SHOCKWATCH INDICATOR. Located on the front, right edge of the box, the SHOCKWATCH INDICATOR has a unique serial number that should match the bill of lading.

• If there is no shockwatch indicator, or if the indicator is red, it must be noted when you sign the bill of lading provided by the carrier.
  

2. Inspect the cabinet BEFORE it is removed from the cabinet.

• If the cabinet arrived without the straps or without the pallet, please make a note on the bill of lading.

3. Though they may be tipped to enter a room, our wine cabinets ALWAYS should be shipped in the upright position.

• If the cabinet was shipped in any other position, please make a note on the bill of lading..

4. Inspect the packaging of the wine cabinet, looking for tears, marks or other damage which may indicate possible damage to the wine cabinet within.

• If you find damage to the packaging, it must be noted on the bill of lading provided by the carrier.

5. Once the packaging has been removed, inspect the wine cabinet for damage.

6. If you find damage to the wine cabinet, follow these instructions closely:

• Describe the damage on the bill of lading. Be as detailed and descriptive as possible.
• If the delivery men ask you to sign that there was "HIDDEN" or "CONCEALED" damage, DO NOT SIGN THE PAPERWORK.
• Call Le Cache at 1.877.532.2243 for further instructions BEFORE the delivery men leave.

7. Obtain and save a copy of all freight documents, including the SHOCKWATCH INDICATOR, making sure that everything is legible.

FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN A DENIED INSURANCE CLAIM AND/OR BILLING(S) FOR REPAIRS OR RETURNED MERCHANDISE.